Last updated: August 1, 2025
At Athletic Club Flower Shop, we take pride in the quality and freshness of every arrangement. If there’s an issue with your order, please notify us within 24 hours of delivery, and we’ll do everything we can to make it right.
- Claim Window
Claims must be made within 24 hours of delivery.
Please include a brief description and, if possible, a photo of the item so we can quickly assess the situation. - Resolution Options
For approved claims, we will gladly provide:
A replacement arrangement, delivered at no additional cost, or Store credit for the value of your purchase, to be used toward a future order. - Non-Returnable Items
Because flowers are perishable, we are unable to accept returns once they leave our shop. However, we stand by our commitment to ensuring you receive the quality you expect. - How to Submit a Claim
Contact us within 24 hours of delivery at:- Phone: 213-622-0778
- Email: adrian@acflowershop.com